Reputation, privacy and online content

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Assessing disputed statements

Statements of fact, opinions and reports of suspicions require different assessments. We examine the exact wording, context, evidence and effect on the person or business concerned. The objective may be to prevent repetition, correct a statement or address the continued availability of online material.

Reviews and platforms

For disputed reviews, we assess whether the statements refer to an actual interaction, whether factual allegations can be substantiated and which parts are value judgments. A reasoned platform notice identifies the specific material and explains the objection.

Images, recordings and manipulated media

Photographs, videos, voice imitations and fabricated quotations can affect several rights at once. Preserve the original URL, date, screenshots and any available information about distribution. We assess permissions, the context of use and potential claims.

Search results and online archives

Removal from a source website, correction of an archive entry and delisting from a search engine are different measures. We consider the current relevance of the information, its accuracy and the continuing public interest when assessing the available approach.

Coordinated action

Legal steps should fit the communications strategy. We discuss the desired outcome, potential escalation, costs and the consequences of approaching the publisher, author or platform.

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